Privacy policy
Last updated: 23 October 2026
This policy explains how we process your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights (LOPDGDD).
Data controller
- Owner: Realtor Hotel Company S.L.
- Tax ID (CIF): B75354175
- Registered address: Av. Maisonnave 41, 03003 Alicante (España)
- Email: info@hoteleseneuropa.com
We have not appointed a data protection officer because we are not required to. For any question about your data, write to us at info@hoteleseneuropa.com.
What data we process, why and on what legal basis
| Form | Data | Purpose | Legal basis |
|---|---|---|---|
| Contact and "Ask us about this hotel" | Name, company, email, phone and message | Answering your enquiry | Your consent (art. 6.1.a GDPR) and, if you ask about an asset, pre-contractual steps at your request (art. 6.1.b) |
| Non-disclosure agreement (NDA) | Name, company, position, email, phone, date and time of acceptance and IP address | Recording your acceptance of the NDA, deciding on access and sending you the confidential information | Pre-contractual steps and the agreement itself (art. 6.1.b); legitimate interest in being able to prove acceptance (art. 6.1.f) |
| Submit my hotel | Your contact details, the asset details, photos and documents | Assessing the asset and, if agreed, marketing it | Pre-contractual steps at your request (art. 6.1.b) |
| Looking to invest | Your contact details and investment preferences | Telling you about matching opportunities | Your consent (art. 6.1.a) |
| Newsletter | Sending you our news | Your consent, confirmed by email (art. 6.1.a) |
Fields marked with an asterisk are needed to handle your request. We do not make automated decisions or build profiles. This website is not aimed at children under 14.
How long we keep it
- Enquiries and contact details: as long as needed to answer and, afterwards, for the duration of the business relationship and the limitation periods of any resulting claims.
- NDAs: while access to the confidential information lasts and, afterwards, for the limitation period of claims arising from the agreement, so that acceptance can be proved.
- "Submit my hotel" requests that are not accepted: deleted, with their files, after 6 months.
- Newsletter: until you unsubscribe (every email includes a one-click unsubscribe link).
Who we share it with
We do not share your data with third parties unless required by law. The providers that host the website and email, within the European Union, process it only on our behalf under a data processing agreement. An asset's confidential information is only shared with people who have accepted the NDA and been approved. We do not transfer data outside the European Economic Area.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw any consent at any time (without affecting earlier processing), by writing to info@hoteleseneuropa.com and stating which right you are exercising. If you think we have not handled your request properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).
Security
We apply appropriate technical and organisational measures: encrypted connection (HTTPS), panel access only for our team, and request data and private documents are stored outside the public part of the website.
Cookies
This website only uses technical cookies. See the cookie policy.
Changes to this policy
If we change this policy, we will publish the new version here with its date.